Talk to Gaston.
He answers the phone in Chicago, Monday to Friday, 9 a.m. to 5 p.m. Central, and he will not hand you to a ticket system. If you would rather write, the form reaches both of us.

Call Gaston
(312) 555-0148Monday to Friday, 9 a.m. to 5 p.m. Central
Or email us both
hello@settledsites.com
Gaston, in Chicago. Your first call, your questions, and a coffee at your office if you are nearby.

Mark, in England. Designs, builds and looks after your site. A change you email at the end of your day is often done by morning.
Rather see your new homepage first? The review is free.